Dear Stakeholders

As part of the transition from historically registered qualifications to occupational ones, the Services SETA in partnership with the Quality Council for Trades and Occupations (QCTO) has scheduled webinars for the Scoping of the sector’s occupational qualifications. The webinars will be held on 26, 27, and 28 October 2021. The Services SETA cordially invites stakeholders affected by the qualifications to register and participate in the webinars.

The Scoping meetings/ webinars will take place according to the following details:

Management and Business Services qualifications
- Business Operations Manager OFO Code 121901 (Realignment of Generic Management NQF Level 5 ID 59201)
- Franchise Manager OFO Code 121906 – new development
- Small Business Manager OFO Code 134903 (Realignment of New Venture Creation NQF 2 and 4 qualifications)

Date of meeting: 26 October 2021.
Venue: Virtual Meeting – Microsoft Teams Webinar
Time: 10:00 to 15:30
Please click here to register for the webinar

Marketing and Communications Services qualifications
- Contact Centre Agent OFO Code 422206
- Contact Centre Manager (for review) SAQA Qualification ID: 99687

Date of meeting: 27 October 2021.
Venue: Virtual Meeting – Microsoft Teams Webinar
Time: 10:00 to 15:30
Please click here to register for the webinar

Real Estate, Auctioneering and Cleaning qualifications
- Auctioneer OFO Code 333901
- Cleaning Practitioner OFO Code 515104
- Real Estate Agency Principal OFO Code 333405

Date of meeting: 28 October 2021.
Venue: Virtual Meeting – Microsoft Teams Webinar
Time: 10:00 to 15:30
Please click here to register for the webinar

After registering, you will receive a confirmation email containing information about joining the webinar. For more information kindly contact the following persons:
Ms Patience Monyebodi patiencem@serviceseta.org.za
Andile Nkosi andilenk@serviceseta.org.za
Wadzanai Chigu wadzanaic@serviceseta.org.za
Emma Mbele emmamb@serviceseta.org.za


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