About Us / Our Core Activities

Our Core Activities

Effective is dependent, amongst other things, on: collecting accurate supply and demand data; conducting thorough and reliable research; effective data collection, management and analysis; market forecasting; reliable scarce and critical skills identification. Skills planning is a central institutional mechanism that coordinates these processes and provides a national view of the skills needs of the services sector. Addressing the real skills needs of the economy is largely based on the ability of the skills development system to accurately identify these needs and plan how best to meet them. This is done through the development of the plan (SSP). Everything a SETA does is dependent on a sound and well researched SSP.

The Services SETA’s Planning department is responsible for the development and implementation of strategic planning processes to inform skills development interventions and initiatives that are to be prioritised by the organisation and how the allocation of resources (human and financial) are to be aligned to the strategy.

The DG Projects Coordination unit is responsible for the oversight of the Discretionary Grant projects of the Services SETA. Discretionary Grant spending constitutes 49.5% of the funds made available to the Services SETA from the Skills Development Levy.

The key participants in the Discretionary Grant process are:
  • Learners
  • Lead Employers
  • Host Employers
  • Skills Development Providers (including assessors, moderators and course facilitators)

As part of the Core Business department, the Projects Coordination unit represents the Services SETA and its project management role. The unit acts as the interface between the employer, skill development providers and learners.

The main function of the unit is to ensure that all Discretionary Grant Projects are implemented successfully and learners are exited after having gained the required workplace experience and qualifications.

Project coordinators partner with skills providers to ensure the smooth running of the projects across various project milestones.

The Services SETA was appointed by the Department of Higher Education and Training as a lead and coordinating SETA for Bricklaying and Mechanical Fitter trades under the Centres of Specialisation (COS) Programme.

The objectives of the COS programme are to address the demand for priority trades needed for the implementation of government’s National Development Plan (NDP) and its National Infrastructure Plan and to build the capacity of the public Technical and Vocational Education and Training (TVET) college system to deliver QCTO trade qualifications.

Additional roles to be played by Services SETA under the COS Programme:
  • Coordination of Bricklaying and Mechanical Fitter and related trades.
  • Committing funding to the upgrading of the selected TVET Colleges (in line with the implementation plan.
  • Establishing a database of employers who can be asked for input on curricula.
  • Facilitating the finding of workplaces for learners at the TVET College.

As part of core business, the Artisan Development unit coordinates all artisan development projects rolled out by the Services SETA.

In order to drive transformation and contribute towards inclusivity, the Accounting Authority, through the Special Project unit, identifies and supports skills development initiatives that focus on formal and informal formations in rural areas as well as transformation programmes that respond to the ideals of the National Development Plan and Human Resources Development Strategy. The unit carries its task by partnering with Municipalities, Universities. TVET Colleges, Community Colleges, private sector, NGOs and NPO, community organisations and cooperatives.

As part of special projects, the Services SETA also supports the establishment of cooperatives across the country as a means to increase economic participation, entrepreneurship and job creation.

In supporting learning programmes and increasing access to training opportunities, the Services SETA works with partners to establish skills development centres.

“Accreditation” is the certification of a Skills Development Provider or Training Provider to deliver outcomes-based learning programmes aligned to the NQF registered Unit Standards and Qualifications. It is given to a provider, usually for a period of three years.

Training Providers can apply to deliver training (Facilitators), conduct assessments or to do both. All providers that apply for accreditation will go through a process of site evaluation and programme evaluation to ensure that training and assessments are aligned with the relevant qualifications and Unit Standard.

Once accredited, a Training Provider will be able to award credits to the learners towards a Qualification.

Accreditation ensures that learning and assessments result in nationally recognised credits, and ultimately in the achievement of a formal qualification.

Click here for more information on the application process for accreditation.

The ECDi is an initiative of the Services SETA Accounting Authority (Board). The Accounting Authority adopted as its vision the establishment of a national Entrepreneurship and Cooperative Development Institute to offer new and innovative skills products and services to entrepreneurs, both virtually and physically.

The ECDi Programme of Action which was conceptualised during the 2017/18 financial year was informed by comprehensive stakeholder engagement and extensive literature reviews that gathered evidence of impact, successes and failures. Solutions were mapped against segmented problems facing entrepreneurs and businesses at different levels of capital intensity and stages of their life cycle.

Furthermore, solutions were evaluated against critical success factors and key criteria, including relevance, scale, impact, access and sustainability. The reality is that entrepreneurs learn and consume information in different ways. Mostly, they prefer to learn practically and through observation, and peers. This necessitated finding a balance between formal and informal learning and providing short-format digital content.

In 2018, an Entrepreneurship and Cooperative Development Division was established within the Services SETA to lead the design, development and testing of the ECDi Programme of Action. This is a three- to five-year process, as such ECDi content, products and services are not yet readily available. Throughout the development process, stakeholders will be engaged to inform the design and relevance of content, products and services. For more information click here.